Many times we got the question if there is a track & trace for following the order. Alright than, we will explain how it works.
When you order with us and you are at the level of fill in your name and adress, there is also an option for delivery. Within Europe you can choose for PostNL of DPD.
PostNL we use for the most cheap way of sending, WITH STAMPS. Unfortunately there will be no track & trace and we ask a little bit of patience from our customers. 99,9% will be delivered within several days. You have to wait 15 working days at the most.
The other partner we use is DPD. If you want to follow your order, than you need to choose for DPD to get Track & Trace. Your order will be put in a small cardboard letter box and there it goes. From DPD you will get your track&trace code. Most of the times they will get along with the delivery. Sometimes it got back to us. No worries, than we will send it again to you.
Do you live in a country far, far away from the Netherlands; than you can choose for DHL. For example to USA and Australia. If track & trace works fine, to be honoust? We don’t know actually. But the packages in cardboard letterboxes find there way to our customers, mostly some days more than they promiss.
So there is a choice, but most important off all is your patience. Although we know you’d like to have your order as soon as possible in your hands.